Our Privacy Commitment to You

Click here for printer-friendly version.

The Bank of New Canaan recognizes the importance of protecting the personal privacy rights of all our customers. We realize that our customers entrust us with personal information and it is our policy to maintain our customers’ information in a confidential manner. We are committed to providing the highest level of security and privacy regarding the collection, use, and storage of our customers’ personal information. If you should close your accounts with us, or become an inactive customer, we will continue to adhere to our privacy policy as described in this Notice.

Information We Disclose

We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted or required by law. We may disclose all of the information we collect, as described below, to companies that perform marketing services on our behalf or to other financial institutions with whom we have “Joint Marketing Agreements.” Disclosures that are permitted or required by law may include, for example, disclosures to regulatory agencies, consumer reporting agencies, accountants, and service providers.

Information We Collect

We collect nonpublic information about you from the following sources:

Information we receive from you on applications or other forms;
Information about your transactions with us, our affiliates, or others;
Information we receive from a consumer reporting agency.

How We Protect Your Information

We have policies and procedures in place which limit the access to your nonpublic personal information to only those employees who need this information to perform their duties. We maintain physical, electronic and procedural safeguards that comply with federal regulations to safeguard your nonpublic personal information.

Definitions

The following terms have been used in this Notice and are defined below:

We, us, and our refer to The Bank of New Canaan and our affiliated company The Bank of Fairfield.
You and your refer to our consumer customers with whom we have a continuing relationship through one or more accounts or consumers who may have applied for a loan (credit) but did not close on, or open, the credit account.
Consumer reporting agency is a business that makes a practice of collecting consumer information for the purpose of furnishing reports of the collected information to third parties.
Joint Marketing Agreement is an agreement between us and one or more financial institutions to jointly offer, endorse, or sponsor financial products or services. Joint Marketing Agreements prohibit the third party’s use of the confidential information we provide for any purpose other than its intended use per the agreement or as permitted by law.
Nonaffiliated third party is any person or entity except our affiliates or a person employed jointly by us and by any company that is not our affiliate.
Nonpublic personal information includes personally identifiable financial information not generally available from public sources.

Contact Us

Protecting your privacy, and providing you with outstanding personal service, is how we do business at The Bank of New Canaan, and we thank you for choosing us as your hometown Bank. If you should have any questions or concerns regarding our privacy policies or procedures, please contact us at (203) 972-3838, visit us online at www.bankofnewcanaan.com, or stop in at any of our offices.

This Notice is a summary of our policies and procedures and is not a contract. We reserve the right to revise the policies and procedures described in this Notice.

Internet Privacy Statement

Thank you for viewing The Bank of New Canaan Internet Privacy Statement.

The Bank of New Canaan does not require you to provide any personal information to obtain access to our website (except for information obtained through "cookies" as described below). Personal information from visitors to our website is often provided on a voluntary basis. For example, you may provide information to apply for a product or to use our Internet Banking Service. We do not disclose any personal information about visitors to our website except in accordance with our general privacy policy that is provided to our customers, or as otherwise permitted by law.

Cookies

The Bank of New Canaan web server may use a "cookie" temporarily stored in the visitor's computer memory (RAM) to allow the web server to log the pages viewed within the site and to know if the site has been visited before. We also use cookies when customers access our Internet Banking Service as part of the security system to help identify the user.

Safeguards

We maintain physical, electronic and procedural safeguards that are designed to comply with federal standards to guard the nonpublic personal information of our customers. If you are a customer, and you decide to close your account(s) or become an inactive customer, we will continue to adhere to our general privacy policy, as described in the privacy notice we provide to our customers.

Children's Online Privacy

The law requires parental consent to collect or use information from a child under 13. We do not knowingly collect personal information from children under the age of 13. Please do not provide us with any personal information if you are under the age of 13.

Hyperlinks

The Bank of New Canaan website and our Internet Banking System may, from time to time, contain links to other sites. The Bank of New Canaan is not responsible for the privacy or security practices employed by these third party sites and we recommend that you review their privacy and security practices before you provide any personal or confidential information. The Bank of New Canaan is not responsible for the content of third party sites hyperlinked from our web site or our Internet Banking System, nor does it guarantee the products or services offered on third party sites.

Comments about this website should be directed to:

The Bank of New Canaan
Electronic Banking Department
208 Elm Street
New Canaan, CT 06840
Phone (203) 972-3838

You may also send electronic mail ("e-mail") to us at BNC@bankofnewcanaan.com. Please be advised, however, that general e-mail may not be secure. Please do not send confidential information (such as social security number or account numbers) through general e-mail.

This statement is merely a summary of select aspects of policies and procedures and does not constitute a contract. We reserve the right to revise these policies and procedures from time to time.